Introduction
Redbud Finance Limited complies with the New Zealand Privacy Act 2020 when handling personal information.
This policy explains how information is collected, used, stored, and disclosed when you use our website or engage with our services.
What Is Personal Information
Personal information is information about an identifiable individual.
This may include your name, contact details, financial information, identification documents, and other details relevant to your enquiry or application.
What We Collect
Depending on the services you use, we may collect:
- Identification information
- Contact details
- Financial and employment information
- Loan-related and supporting application information
How We Use Your Information
Your information may be used to support the services we provide, including:
- Preparing and managing loan applications
- Providing lending advice and recommendations
- Communicating with you about your enquiry or application
- Meeting legal and regulatory obligations
- Improving our services and operations
Consent
By using our services or submitting information to us, you consent to the collection, use, and disclosure of your information for the purposes outlined in this policy.
That may include sharing information with lenders, credit agencies, and other parties involved in your application.
Who We Share It With
Where appropriate, we may share your information with:
- Lenders and product providers
- Credit reporting agencies
- Service providers who support our business
- Government or regulatory bodies where required by law
Data Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, or disclosure.
Storage and Retention
We keep personal information only for as long as it is needed for the purposes it was collected for, or as required by law.
Access and Correction
You may request access to your personal information, or ask us to correct it, by contacting us directly.
Cookies
Our website may use cookies and website analytics tools, such as Google Analytics, to understand how visitors use the site and to improve the user experience.
Third-Party Websites
Our website may link to external websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Policy
We may update this policy from time to time by publishing a revised version on our website.
Contact
If you have questions about this policy, or would like to request access to or correction of your information, please contact us at violet@redbudfinance.co.nz.
You may also contact the New Zealand Privacy Commissioner at privacy.org.nz.